Our Headquarters: 20,000 ft2, Founded 2001 in Syracuse, NY Mainstream Innovations, Inc. was founded in September of 2001 and is headquartered in Syracuse, New York. With 20,000 ft2 of consolidated manufacturing and warehouse space, we are equipped with unparalleled technical and administrative infrastructure to serve the CATV industry.
Leadership: Doug Roberts & Stan Loose, Co-Owners Our leadership is focused on building an exceptional staff, meeting the CATV industry’s competitive requirements and providing the highest quality products and services. Our team’s outstanding work has driven worldwide sales and service across the United States, Canada, the Caribbean, and South America.
Inventory: Stock is continuously updated With an inventory that is continuously updated with seed stock for almost any product, typical upgrade turnaround times are less than two weeks. Even better, if we do not have something readily in stock, we will get it for you.
Products: Full warranties provide peace of mind We have an extensive inventory of new and fully reconditioned equipment. Every piece of refurbished equipment is thoroughly tested before leaving our facility and carries a full 1 year warranty. New products carry a full 2 year warranty.
Upgrades & Repairs: Up to 70% in project budget savings Not only can our specialized upgrade and repair service obsolete your need for new system builds, it can also create up to 70% in savings for your project budget.
Customer Service: You always come first We value our customers first. Whenever you call our team, you will always speak live with a member of from our exceptional staff.
Teamwork: Driven by efficiency and communication When your order is received, every member of our team is onboard to work together until it is completed. We value open communication every step of the way so you will never get lost in the shuffle.
Technical Staff: The best in the industry Our technical staff, fully trained in using state-of-the-art equipment to ensure product performance and quality, is the best in the industry.
Our Team: Second to none in the industry When tallied together, the industry experience among our dynamic team of 20 staff members totals over 200 invaluable years! That’s why along with our extensive arsenal of product offerings, the Mainstream Innovations team of Sales Managers, Production Managers, Engineers, Technicians and Assembly Personnel ensure our customers receive the best products and service in the industry.